Common queries answered
Frequently asked Questions
Check shipping policy for more information.
Want to change the address after placing an order? Please contact customer service ASAP. If the package has been sent, the address cannot be changed. When the package arrives in your area, you can contact the courier company to change the address.
Email here: [email protected]
We currently only ship to the United States and Canada. For other countries, please email to inquire about shipping conditions before placing an order.
After you register an account, you can easily view your order information and shipping information.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.